Personal Banker: Customer Growth & Service Pro

WesBanco Bank Inc.; Williamstown (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

WesBanco Bank Inc. seeks a Personal Banker to deliver exceptional customer service and actively promote banking products to clients within a full-service banking center in Ohio. The role emphasizes relationship building, outbound calls, and meeting sales goals while maintaining compliance and operational standards.

The position involves assisting in daily center operations, supporting customer onboarding, and collaborating with team members to grow Retail banking relationships and profitability.

Qualifications

• Strong customer service experience in retail or banking settings.
• Ability to identify customer needs and recommend appropriate banking solutions.
• Excellent communication and interpersonal skills to build lasting client relationships.

Responsibilities

• Provide excellent customer service and support in a full-service banking center.
• Drive daily sales initiatives and promote bank products to customers.
• Prospect new Retail customers through outbound calls and community engagement.
• Assist Banking Center Manager with outside sales and community involvement.
• Ensure compliance with bank policies and security procedures; support daily operations.

Skills

Customer service

Business development

Relationship building

Product promotion

Education

High School Diploma or GED

Job description

WesBanco Bank Inc. seeks a Personal Banker to deliver exceptional customer service and actively promote banking products to clients within a full-service banking center in Ohio. The role emphasizes relationship building, outbound calls, and meeting sales goals while maintaining compliance and operational standards.

The position involves assisting in daily center operations, supporting customer onboarding, and collaborating with team members to grow Retail banking relationships and profitability.