Personal Banker: Drive Customer Growth & Loyalty

PNC; Fairfield (OH); On-site; USD 41,000 - 69,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid time off

Job summary

PNC is actively seeking a Personal Banker to join the Retail team in Fairfield, OH at the Village Green Branch. Based in-office, you will cultivate a strong customer base, deliver financial guidance, and promote PNC products to help clients reach their financial goals.

You will engage customers through a proactive sales approach, leverage ecosystem partners, and provide tailored solutions while maintaining risk controls and excellent service.

Qualifications

• Typically requires 3+ years of experience in banking or financial services.
• Associates or equivalent degree preferred; no degree considered with relevant experience.
• Knowledge of banking products and risk management practices.

Responsibilities

• Acquire and deepen branch customer base through proactive sales and service.
• Drive sales conversations via outbound calls and in-branch interactions.
• Educate customers on PNC solutions to improve financial wellbeing.
• Manage customer risk by adhering to policies and procedures.
• Collaborate with ecosystem partners to grow share of wallet.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

Job description

PNC is actively seeking a Personal Banker to join the Retail team in Fairfield, OH at the Village Green Branch. Based in-office, you will cultivate a strong customer base, deliver financial guidance, and promote PNC products to help clients reach their financial goals.

You will engage customers through a proactive sales approach, leverage ecosystem partners, and provide tailored solutions while maintaining risk controls and excellent service.