Personal Banker - Build Local Relationships & Growth

PNC; Duluth (GA); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical/prescription drug coverage (H)

Dental and vision options

Life insurance

Disability protection

401(k) with match

Stock purchase plans

Dependent care reimbursement

Parental leave

Vacation days

Job summary

PNC is seeking a Personal Banker based in Duluth, GA. The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities. You will drive customer loyalty by recommending PNC solutions and collaborating with partners to grow wallet share.

You will educate customers on using technology and resources to manage transactions, while maintaining risk controls and a high standard of service in daily branch operations.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• Typically requires 3+ years experience or an equivalent combination of education and experience.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Position PNC solutions to drive revenue and loyalty, through a defined sales process.
• Educate customers on options for managing financial transactions using technology and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC is seeking a Personal Banker based in Duluth, GA. The role focuses on acquiring and deepening the branch customer base through proactive sales and service activities. You will drive customer loyalty by recommending PNC solutions and collaborating with partners to grow wallet share.

You will educate customers on using technology and resources to manage transactions, while maintaining risk controls and a high standard of service in daily branch operations.