Personal Banker — Build Loyalty & Solve Finances

PNC Financial Services Group; Powder Springs (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

PNC Financial Services Group in Powder Springs, GA, is seeking a Personal Banker to grow the branch’s customer base and deepen relationships with existing clients. This role emphasizes proactive sales, high-quality service, and financial guidance at the point of contact with customers in an in-office setting.

Ideal candidates will demonstrate 3+ years in banking, strong customer service skills, and a commitment to managing risk while delivering tailored financial solutions.

Qualifications

• Associates or equivalent degree and related experience typical for this level.
• Typically requires 3+ years of experience in banking or financial services.
• In lieu of a degree, a comparable combination of education, certifications, and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive sales conversations using a defined process including outbound calls and lobby engagement.
• Create loyalty and grow wallet share by positioning PNC solutions to customers.
• Apply product knowledge to identify and resolve customer problems and protect assets.
• Support branch operations with adherence to policies and risk controls.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group in Powder Springs, GA, is seeking a Personal Banker to grow the branch’s customer base and deepen relationships with existing clients. This role emphasizes proactive sales, high-quality service, and financial guidance at the point of contact with customers in an in-office setting.

Ideal candidates will demonstrate 3+ years in banking, strong customer service skills, and a commitment to managing risk while delivering tailored financial solutions.