Personal Banker Associate I - 9-Week Training Path

Fifth Third Bank; Grand Rapids (MI); On-site; USD 40,000 - 52,000; Full time

Job summary

Fifth Third Bank in Grand Rapids, MI is seeking ambitious professionals for a Retail Personal Banker I onboarding program. Candidates will rotate through operations and sales while earning a certification to demonstrate competency in retail banking.

The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects.

Qualifications

• Use consultative sales process to identify financial needs.
• Deep knowledge of Retail products and services.
• Engage customers to build relationships and cross-sell.
• Maintain professional appearance and communication.

Responsibilities

• Build customer profiles and identify needs using Financial Needs Assessment.
• Maintain knowledge of Retail products and services and recommend solutions.
• Set appointments for periodic financial reviews.
• Cross-sell to existing customers and prospective clients.

Skills

Consultative sales

Customer needs assessment

Cross-selling

Financial products knowledge

Professional communication

Education

College degree or relevant work experience

Tools

CAMP marketing tools

Job description

Fifth Third Bank in Grand Rapids, MI is seeking ambitious professionals for a Retail Personal Banker I onboarding program. Candidates will rotate through operations and sales while earning a certification to demonstrate competency in retail banking.

The Personal Banker I is a Financial Center position focused on using the consultative sales process to proactively identify and meet the financial needs of customers or prospects.