Personal Banker

Dieterich Bank; Teutopolis (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) plan with employer matching

Profit sharing plan

Discretionary bonus plan

Paid time off

Volunteer time off

Job summary

Dieterich Bank is seeking a part-time Personal Banker to serve customers in Teutopolis and nearby communities. You will open accounts, assist with transactions, online banking, and provide friendly, knowledgeable service to build lasting relationships.

This role emphasizes teamwork, accuracy, and a customer-first approach. You’ll work a rotating Tue/Thu/Fri shift with a rotating Saturday schedule, earning $15–$17 per hour, with benefits and opportunities to grow within a community-focused bank.

Qualifications

• 1–3 years of customer service experience in banking, retail, or similar face-to-face roles.
• Associate degree in Business or related field preferred.
• Strong communication and problem-solving skills.
• Detail-oriented with teamwork and professionalism.

Responsibilities

• Deliver exceptional customer service, creating a welcoming banking experience.
• Process deposits, withdrawals, payments, and check cashing.
• Assist customers with online and mobile banking services.
• Open and maintain checking, savings, and other accounts.
• Respond to inquiries and resolve concerns professionally.
• Identify banking solutions that fit customer needs.
• Process account maintenance requests and updates.
• Maintain confidentiality and comply with banking regulations.
• Support branch operations and collaborate with the team.

Skills

Customer service

Communication

Relationship-building

Problem-solving

Education

Associate degree in Business or related field

Tools

Microsoft Office

Online banking

Mobile banking apps

Job description

Schedule:

• Tuesday, Thursday, and Friday, 7:30am to 5:00pm
• Rotating Saturdays, 8:00am to 12:00pm
• Part-time position

Pay: $15-$17 per hour, based on experience and qualifications

About the Role

As a Personal Banker, you will be the face of Dieterich Bank, helping customers with their everyday banking needs while building strong relationships within the community. You'll assist customers with account openings, transactions, online banking support, and financial solutions that help improve their overall financial well-being.

This position is ideal for someone who enjoys customer interaction, problem-solving, and working in a team-oriented environment.

What You'll Do

• Deliver exceptional customer service while creating a welcoming banking experience
• Process customer transactions, including deposits, withdrawals, payments, and check cashing
• Assist customers with online banking, mobile banking, and digital banking services
• Open and maintain checking, savings, and other deposit accounts
• Respond to account inquiries and resolve customer concerns professionally
• Help customer identify banking products and services that fit their financial needs
• Process account maintenance requests, including address changes and account updates
• Maintain confidentiality and ensure compliance with banking regulations and policies
• Support branch operations and collaborate with team members to achieve branch goals

What We're Looking For

• 1-3 years of customer service experience, preferably in banking, financial services, retail, or a similar face-to-face environment
• Associate degree in Business or related filed preferred
• Dependable with the ability to work a rotating Saturday schedule
• Strong communication, relationship-building, and customer service skills
• Ability to recognize customer needs and recommend appropriate banking solutions
• Comfortable using technology, including Microsoft Office, online banking platforms, and mobile applications
• Detail-oriented with strong organizational and problem-solving abilities
• Team play who demonstrates professionalism and a positive attitude
• Commitment to Dieterich Bank's core values: Integrity, Value, Service Excellence, and Teamwork

Why Join Dieterich Bank?

Dieterich Bank is a community bank with approximately $1.5 billion in assets, serving customers through 16 locations across South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis.

Named one of the Best Places to Work in Illinois for eight consecutive years, we are committed to creating a supportive, family-friendly culture where employees can thrive both professionally and personally.

Benefits

• 401(k) Plan- Employer matching available
• Discretionary Profit Sharing Plan
• Discretionary Bonus Plan
• Paid Time Off (Holidays, sick time, personal time, and vacation)
• 8 hours of paid time volunteer with a charity of their choice

At Dieterich Bank, we're more than a bank. We're relationship builders, community supporters, and trusted financial partners.

Dieterich Bank is an EEO/AA/Vet/Disability Employer.