Part-Time Personal Banker: Build Relationships & Help Clients

Dieterich Bank; St. Elmo (IL); On-site; USD 21,000 - 23,000; Part time

Benefits offered by this job

401(k) Plan- Employer matching

Discretionary Profit Sharing Plan

Discretionary Bonus Plan

Paid Time Off

Volunteer time

Job summary

Dieterich Bank is seeking a part-time Personal Banker for the St. Elmo, IL branch. The role focuses on delivering exceptional customer service, opening accounts, guiding customers through online and mobile banking, and identifying financial solutions to meet client needs.

The position is 3 days per week, 8:00am–5:00pm, with rotating Saturdays. Hours are designed for a team-oriented environment where relationships with community members are valued.

Qualifications

• 1-3 years of customer service experience, preferably in banking, financial services, retail, or similar face-to-face environment.
• Associate degree in Business or related field preferred.
• Dependable with the ability to work a rotating Saturday schedule.
• Strong communication, relationship-building, and customer service skills.

Responsibilities

• Deliver exceptional customer service while creating a welcoming banking experience.
• Process customer transactions, including deposits, withdrawals, payments, and check cashing.
• Assist customers with online banking, mobile banking, and digital banking services.
• Open and maintain checking, savings, and other deposit accounts.
• Respond to account inquiries and resolve customer concerns professionally.
• Help customers identify banking products and services that fit their financial needs.
• Process account maintenance requests, including address changes and account updates.
• Maintain confidentiality and ensure compliance with banking regulations and policies.
• Support branch operations and collaborate with team members to achieve branch goals.

Skills

Customer service

Communication

Teamwork

Problem-solving

Tech proficiency

Education

Associate degree in Business

Tools

Microsoft Office

Online banking platforms

Mobile banking apps

Job description

Dieterich Bank is seeking a part-time Personal Banker for the St. Elmo, IL branch. The role focuses on delivering exceptional customer service, opening accounts, guiding customers through online and mobile banking, and identifying financial solutions to meet client needs.

The position is 3 days per week, 8:00am–5:00pm, with rotating Saturdays. Hours are designed for a team-oriented environment where relationships with community members are valued.