Part-Time Retail Banker

Dieterich Bank; Effingham (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

401(k) Plan - Employer matching available

Discretionary Profit Sharing Plan

Discretionary Bonus Plan

Paid Time Off

8 hours of paid time volunteer with a charity

Job summary

A community bank in Effingham is seeking a part-time Retail Banker to build customer relationships and assist with financial services. This role involves setting up new accounts, handling transactions, and providing online banking support. Ideal candidates will have 1-3 years of customer service experience and excellent communication skills. The position offers flexibility with a Saturday rotation and a family-friendly work environment. Additionally, the role comes with benefits such as a 401(k) plan and paid time off.

Qualifications

• 1-3 years of experience in a customer service role, preferably in banking.
• Dependable and able to work Saturdays on rotation.
• Must possess excellent consultative communication skills.

Responsibilities

• Assist customers with new account setups and transactions.
• Resolve customer concerns and promote bank products.
• Provide online banking assistance and address change requests.

Skills

Customer service skills

Communication skills

Technology proficiency

Teamwork

Education

Associate Degree in business or related field

Tools

Microsoft Office

Online banking

Job description

Dieterich Bank is looking to hire a part-time Retail Banker for our Effingham branch. The ideal candidate would have availability 2 to 3 days a week with a Saturday rotation.

Retail Bankers play a vital role as they represent the face of Dieterich Bank within the communities we serve. This role is responsible for building customer relationships by assisting them to make informed choices, solve problems, and improve their financial well-being.

About Us

Dieterich Bank has approximately $1.5 billion in assets with 16 locations in South Central Illinois and the Metro East region, as well as a loan production office in South County, St. Louis. At Dieterich Bank, we\'re not just about banking - we\'re about building relationships and enhancing lives. Voted one of the best places to work in Illinois for six consecutive years, we understand the importance of a fulfilling career that aligns with your values and commitments outside of work. That\'s why we\'re dedicated to providing a supportive, family-friendly environment where work-life balance is more than just a phrase - it\'s a reality.

A day in the life of a Retail Banker

Your priority is to maintain a fun, friendly, professional, and respectful environment as the customer experience is what makes Dieterich Bank different. In short, as a retail banker you will assist customers with new account set up, complete transactions for deposits and withdrawals, process payments, and cash checks. You will be a resource for online banking assistance, fraud related questions, and address change requests. Part of the role also involves selling and promoting our products and services. Confidentiality and resolving customer concerns are a must!

Qualifications

• 1-3 years of experience working in a face-to-face customer service role preferably in banking
• Associate Degree in business or related field preferred
• Must be dependable and able to work Saturdays on rotation basis
• Must possess excellent communication skills. Consultative skills to identify a client\'s financial needs. In addition, must be able to communicate with customers well on a daily basis face-to-face or by telephone.
• Proficient in the use of technology (Microsoft Office, online banking, apps, etc.)
• Must demonstrate our core values of Integrity, Value, Service Excellence, & Teamwork.
• Ability to work well with others and in a team environment, and assist other departments as needed
• Maintain accuracy by remaining detail focused consistently, and have the ability to organize efficiently

Benefits of this job

• 401(k) Plan- Employer matching available
• Discretionary Profit Sharing Plan
• Discretionary Bonus Plan
• Paid Time Off (Holidays, sick time, personal time, and vacation)
• 8 hours of paid time volunteer with a charity of their choice

Picture yourself coming to work every day in a place where you are doing great things for the people, businesses and causes in our community, and also for yourself. Interested in joining Dieterich Bank\'s Green Team? Apply today.

Dieterich Bank is an EEO/AA/Vet/Disability Employer.