Personal Banker

First National Bank Texas; Houston (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

First National Bank Texas in Houston is seeking a customer service-oriented Teller to handle cash transactions, deposits, and payments in a high-volume branch. You will greet customers, evaluate needs, and recommend bank products and services to support their financial success while following bank policies.

This role involves balancing daily transactions, processing wires and money orders, and cross-selling services.

Responsibilities

• Provide exceptional customer service, handling receipt and payment of cash in a high-volume sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services.
• Follow established policies in accordance with bank and supervisor directions.
• Maintain personal achievement of monthly new account production as assigned.
• Participate in an active sales environment with in-store aisle prospecting.
• Process deposits and pay out funds, balance each day’s operations.
• Receive cash and checks, verify amounts and endorsements.
• Guard against counterfeit checks and verify identification.
• Enter transactions into computer and issue customer receipts.
• Sell and prepare money orders, cashier's checks, wires, and CDs.
• Process Western Union wires and cash advances.
• Cross-sell bank services and products.
• Provide services to a diverse customer base, including many Spanish speakers.
• Perform other tasks as requested by supervisors; maintain attendance and punctuality.
• Approval limits will be based on established authority levels.

Job description

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.