Personal Banker

First National Bank Texas; Irving (TX); On-site; USD 19,000 - 26,000; Full time

Job summary

First National Bank Texas is seeking a teller to provide exceptional customer service in a high-volume branch. You will handle cash, process deposits and withdrawals, and balance daily transactions while promoting bank products and services.

The role requires accuracy, a customer-focused approach, and the ability to work with a diverse customer base, including Spanish-speaking clients. This on-site position emphasizes reliability and teamwork in a fast-paced financial environment.

Qualifications

• Handle cash deposits and withdrawals accurately.
• Provide friendly, professional service in a fast-paced bank environment.
• Assist customers with banking products and services.
• Balance cash drawer and ensure daily transactions are accurate.

Responsibilities

• Assist customers with transactions and product inquiries.
• Process deposits, withdrawals, and money orders.
• Perform cash handling with accuracy and attention to risk controls.
• Cross-sell bank services to meet customer needs.
• Maintain compliance with bank policies and security procedures.
• Provide bank services to Spanish-speaking customers where needed.

Skills

Cash handling

Customer service

Bilingual Spanish

Sales capability

Banking products knowledge

Job description

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality*
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.