Personal Banker

First National Bank Texas; Elgin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

First National Bank Texas seeks a customer service oriented team member responsible for processing deposits, cash handling, and facilitating sales in a high-volume branch. You will evaluate customer relationships and promote banking products to support financial goals.

Bilingual Spanish support is helpful in serving a diverse customer base. Responsibilities include accurate transaction processing, adherence to bank policies, and maintaining daily balance while providing reliable service in a

Qualifications

• Handle cash accurately and balance at end of day.
• Deliver friendly, professional service to all customers.
• Promote bank products to meet customers' financial needs.

Responsibilities

• Provide exceptional service including receipt and payment of cash in a busy environment.
• Evaluate customer relationships and recommend bank products.

Skills

Cash handling

Customer service

Sales

Cross-selling

Spanish language (bilingual)

Tools

Banking software

Computer systems

Cash register/terminal

Job description

Job Description

• Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.
• Evaluate new and existing customer relationships and recommend bank products and services to support their financial success
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality*
• Approval limits will be based upon established authority levels

Environmental and Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.