Person In Charge - OH

PREMIUM LOAVES; Olde West Chester (OH); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Job summary

PREMIUM LOAVES in Olde West Chester, OH is looking for a dedicated Shift Lead to manage customer service and operational standards during shifts. The role ensures every customer receives world-class service while overseeing daily food preparation and routing deliveries.

This role involves lifting up to 50 pounds and requires valid transportation and a clean driving record. The company offers a competitive hourly wage along with benefits including dental, medical, and retirement plans.

Qualifications

• Must be at least 18 years of age.
• Valid driver’s license and reliable transportation required.
• Ability to lift 50 pounds.

Responsibilities

• Ensure high levels of customer satisfaction.
• Route deliveries and maximize delivery speed within the restaurant.
• Oversee daily food preparation and operational standards.

Skills

Customer service orientation

Communication in English

Stress management

Job description

Job Details

Job Location: West Chester, OH 45069

Salary Range: $13.00 - $17.00 hourly

Job Summary

Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.

Duties and Responsibilities

• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees opening and closing procedures.
• Executes systems and procedures with 100% integrity and completeness; completes daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Displays a sense of urgency in all tasks.

Knowledge, Skills, and Abilities

• Must be able to read, write, and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing, and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 18 years of age, have a valid driver’s license, reliable transportation, current automobile insurance, and a clean driving record.

Special Requirements

• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently, and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle stress and a high-volume enterprise.

The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.

Benefits

• Dental Insurance
• Medical Insurance
• Vision Insurance
• Retirement plan with employer match
• Paid Time Off

Supplemental Pay and Reimbursements

• Tips