Shift Lead – Jimmy John’s
Job Location: Dayton, OH 45459
Salary Range: $14.00 - $17.00 Hourly
Job Summary
Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.
Responsibilities
- Ensure every customer receives world‑class customer service.
- Route deliveries and serve drivers to maximize delivery business and speed within the four walls of the restaurant.
- Complete and oversee daily food preparation (opening procedures, meat and vegetable slicing, bread production).
- Complete and oversee opening and closing procedures.
- Execute systems and procedures with 100% integrity and completeness; complete daily paperwork as necessary.
- Responsible for 100% of the cash drawers at all times during the shift.
- Display a sense of urgency in all tasks.
- Willing to work evenings, holidays, weekends as business dictates.
- Establish priorities, work independently, and proceed with objectives with minimal supervision.
- Handle and resolve customer threats and issues.
- Handle stress and a high‑volume enterprise.
Qualifications
- Must be able to read, write, and communicate in English.
- Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
- Must be able to lift 50 pounds.
- Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
- Ability to work evenings, holidays, weekends.
- Ability to work independently and proceed with objectives with minimal supervision.
- Ability to handle and resolve customer threats and issues.
- Ability to handle stress and high-volume enterprise.
Benefits
Full‑time team members (30+ hours/week) are eligible for our benefits package, which includes:
- Dental Insurance
- Medical Insurance
- Vision Insurance
- Retirement plan with employer match
- Paid Time Off
- Tips (Supplemental Pay and Reimbursements)
Part‑time employees (under 30 hours/week) are eligible for:
Legal & EEO Statement
The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.