Person In Charge - IL

PREMIUM LOAVES; New Lenox (IL); On-site; USD 22,041 - 24,796; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Job summary

PREMIUM LOAVES in New Lenox, IL is seeking a Shift Lead to ensure excellent customer service and the maintenance of operational standards during shifts. This role involves overseeing food preparation, staff performance, and cash management.

Ideal candidates should have a strong ability to work independently and manage stress in a fast-paced environment. Full-time employees will enjoy a comprehensive benefits package including health insurance and paid time off.

Qualifications

• Must be at least 18 years of age and have a valid driver's license.
• Ability to establish priorities and work independently.
• Experience in high-volume environments is preferred.

Responsibilities

• Ensure world-class customer service during shifts.
• Oversee daily food preparation and opening/closing procedures.
• Manage cash drawers and complete daily paperwork.

Skills

Customer service

Communication in English

Ability to lift 50 pounds

Stress management

Job description

Job Details

Job Location: New Lenox, IL 61704

Salary Range: $16.00 - $18.00 Hourly

Job Summary

Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.

Duties and Responsibilities

• Ensures that every customer receives world-class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees opening and closing procedures.
• Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Displays a sense of urgency in all tasks.

Knowledge, Skills, and Abilities

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.

Special Requirements

• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle stress and a high-volume enterprise.

Qualifications

• Must be at least 18 years of age, have a valid driver's license, reliable transportation, current automobile insurance and a clean driving record.
• The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee's disability, or as otherwise required by law.

Benefits

• Full-time team members (30+ hours/week) are eligible for our benefits package, which includes:
  • Dental Insurance
  • Medical Insurance
  • Vision Insurance
  • Retirement plan with employer match
  • Paid Time Off
• Part-time employees (under 30 hours/week) are eligible for:
  • Paid Time Off