Person In Charge - NC

PREMIUM LOAVES; Cary (NC); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Dental Insurance

Medical Insurance

Vision Insurance

Retirement plan with employer match

Paid Time Off

Job summary

PREMIUM LOAVES in Cary, NC is seeking a dedicated Shift Lead to run shifts while maintaining operational standards and ensuring exceptional customer satisfaction. The role includes overseeing daily tasks, managing cash drawers, and maintaining food preparation processes.

The ideal candidate will possess strong customer service skills, be able to lift up to 50 lbs, and have a valid driver's license. Full-time employees receive a comprehensive benefits package including health insurance and retirement plans.

Qualifications

• Must be at least 18 years of age with a valid driver's license and clean driving record.
• Ability to work independently and handle stress in a fast-paced environment.

Responsibilities

• Ensure world-class customer service.
• Manage daily food preparation and operational tasks.
• Handle cash drawers and oversee shift procedures.

Skills

Customer service

Communication in English

Ability to lift 50 pounds

Time management

Job description

Job Details

Job Location: Cary, NC 27518

Salary Range: $14.00 - $20.00 hourly

Job Summary

Shift Leads run a shift, but do not have authority over other employees. The Shift Lead’s job is to ensure high levels of customer satisfaction and to confirm that operational standards are maintained at all times during their shift.

Duties and Responsibilities

• Ensures that every customer receives world‑class customer service.
• Routes deliveries and serves drivers to maximize delivery business and speed within the four walls of the restaurant.
• Completes and oversees daily food preparation (opening procedures, meat and vegetable slicing, bread production).
• Completes and oversees opening and closing procedures.
• Executes systems and procedures with 100% integrity and completeness. Completes daily paperwork as necessary.
• Responsible for 100% of the cash drawers at all times during the shift.
• Displays a sense of urgency in all tasks.

Knowledge, Skills, and Abilities

• Must be able to read and write and communicate in English.
• Position requires bending, reaching, stooping, climbing, repetitive motions, cognitive skills, standing and moving about the unit the entire workday.
• Must be able to lift 50 pounds.
• Must be at least 18 years of age, have a valid driver’s license, reliable transportation, current automobile insurance and a clean driving record.

Special Requirements

• Willing to work evenings, holidays, weekends as business dictates.
• Ability to establish priorities, work independently and proceed with objectives with minimal supervision.
• Ability to handle and resolve customer threats and issues.
• Ability to handle stress and a high-volume enterprise.

EEO Statement

The Company will consider requests or exceptions based on legally protected religious observances, as reasonable accommodations to an employee’s disability, or as otherwise required by law.

Supplemental Pay and Reimbursements

• Tips

Benefits

• Full‑time team members (30+ hours/week) are eligible for our benefits package, which includes: Dental Insurance, Medical Insurance, Vision Insurance, Retirement plan with employer match, Paid Time Off.
• Part‑time employees (under 30 hours/week) are eligible for: Paid Time Off.