Permits & HOA Coordinator: Detail-Oriented Office Role

Renewal by Andersen - Tiffee Companies; Portland (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Health, dental and vision insurance

Long-term disability

401(k) with Company Match

Paid Time Off

Job summary

Renewal by Andersen of Oregon & SW Washington is seeking a detail‑oriented Permit & HOA Coordinator to manage permit applications and HOA approvals across Oregon and San Diego markets. You will collaborate with the sales team, customers, and local authorities to ensure timely approvals and accurate order entry.

Ideal candidates have 1–2 years in customer service or office roles, strong organizational skills, and experience with Salesforce.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service and/or office experience required.
• CRM knowledge: Salesforce preferred.
• Permit experience with cities/counties on permit approvals preferred.
• Attention to detail in reviewing contracts, applications, and orders.

Responsibilities

• Permit Applications: Apply for permits through the appropriate cities and counties for projects in our Oregon market.
• Permit Management: Track open permit applications and follow up with local agencies as required to keep projects on schedule.
• HOA Applications: Submit HOA applications on behalf of customers, or provide customers with the information they need to apply themselves.
• HOA Follow-Up: Manage submitted HOA applications and follow up as needed to secure timely approvals.
• Order Entry: Create orders in our database by importing customer files from the sales team.
• Accuracy Review: Cross-reference signed agreements against our system to ensure all information is correct.
• Contract Review: Review sold contracts in both markets and update information as needed.
• Other Duties: Complete additional tasks or special projects as assigned

Skills

Customer service

Attention to detail

Organization

Time management

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Salesforce

Job description

Renewal by Andersen of Oregon & SW Washington is seeking a detail‑oriented Permit & HOA Coordinator to manage permit applications and HOA approvals across Oregon and San Diego markets. You will collaborate with the sales team, customers, and local authorities to ensure timely approvals and accurate order entry.

Ideal candidates have 1–2 years in customer service or office roles, strong organizational skills, and experience with Salesforce.