Permits & HOA Coordinator

Renewal by Andersen - Tiffee Companies; Portland (OR); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Competitive Pay

Health, dental and vision insurance

Long-term disability

401(k) with Company Match

Paid Time Off

Job summary

Renewal by Andersen of Oregon & SW Washington is seeking a detail‑oriented Permit & HOA Coordinator to manage permit applications and HOA approvals across Oregon and San Diego markets. You will collaborate with the sales team, customers, and local authorities to ensure timely approvals and accurate order entry.

Ideal candidates have 1–2 years in customer service or office roles, strong organizational skills, and experience with Salesforce.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer service and/or office experience required.
• CRM knowledge: Salesforce preferred.
• Permit experience with cities/counties on permit approvals preferred.
• Attention to detail in reviewing contracts, applications, and orders.

Responsibilities

• Permit Applications: Apply for permits through the appropriate cities and counties for projects in our Oregon market.
• Permit Management: Track open permit applications and follow up with local agencies as required to keep projects on schedule.
• HOA Applications: Submit HOA applications on behalf of customers, or provide customers with the information they need to apply themselves.
• HOA Follow-Up: Manage submitted HOA applications and follow up as needed to secure timely approvals.
• Order Entry: Create orders in our database by importing customer files from the sales team.
• Accuracy Review: Cross-reference signed agreements against our system to ensure all information is correct.
• Contract Review: Review sold contracts in both markets and update information as needed.
• Other Duties: Complete additional tasks or special projects as assigned

Skills

Customer service

Attention to detail

Organization

Time management

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Salesforce

Job description

Our Story

We're part of the Renewal by Andersen network - one of the most respected names in window and door replacement - and there's no better time to join. We've built a culture where people stick around: strong leadership, a great team, and real investment in your growth. We're backed by 120+ years of Andersen craftsmanship, and we're not just filling a role. We're looking for someone to grow with us.

Permit & HOA Coordinator

We're looking for a Permit & HOA Coordinator to join our team, someone who is organized, detail-oriented, and enjoys keeping projects moving forward. If you like managing many moving pieces and seeing tasks through to completion, this role is for you. In this role, you'll manage permit applications for our Oregon market and coordinate HOA approvals for our San Diego market, supporting Oregon HOA approvals as needed. You'll work closely with our sales team, customers, and local cities and counties to make sure every project has the approvals it needs, and that orders are accurately entered and ready to go.

What's in it for You?

• Competitive Pay: $22.00-$25.00 per hour
• Comprehensive Benefits Package: Health, dental and vision insurance as well as long-term disability
• 401(k) with Company Match: Competitive company contributions to help you plan for the future
• Paid Time Off and Company Paid Holidays: Generous PTO policy and Paid Holidays to support work-life balance

Responsibilities

• Permit Applications: Apply for permits through the appropriate cities and counties for projects in our Oregon market
• Permit Management: Track open permit applications and follow up with local agencies as required to keep projects on schedule
• HOA Applications: Submit HOA applications on behalf of customers, or provide customers with the information they need to apply themselves
• HOA Follow-Up: Manage submitted HOA applications and follow up as needed to secure timely approvals
• Order Entry: Create orders in our database by importing customer files from the sales team
• Accuracy Review: Cross-reference signed agreements against our system to ensure all information is correct
• Contract Review: Review sold contracts in both markets and update information as needed
• Other Duties: Complete additional tasks or special projects as assigned

Qualifications

• Education: High school diploma or GED required
• Experience: 1-2 years of customer service and/or office experience required
• CRM Knowledge: Experience using Salesforce preferred
• Permit Experience: Experience working with cities and counties on permit approvals preferred
• Attention to Detail: Strong accuracy when reviewing contracts, applications, and order information
• Organization and Time Management: Ability to multitask, manage competing deadlines, and keep tasks on track independently
• Problem Solving: Positive, self-sufficient attitude and the ability to resolve issues as they arise
• Teamwork: Team-oriented mindset with the ability to work well across departments

Physical Requirements

• Office Setting: On-site with normal open-office noise level
• Computer Work: Sitting or standing most of the day; typing and mouse use requiring hand-eye coordination
• Vision & Lifting: Clear vision for reading documents; ability to lift boxes or files as needed
• Adaptability: Reliable attendance, able to manage multiple priorities, and adjust to changing tasks.

Join Us

Joining Renewal by Andersen of Oregon & SW Washington means becoming part of collaborative team that values efficiency and accuracy. If you're organized, proactive, and enjoy working in a fast-paced office environment, help us continue delivering exceptional support to our Ordering team.

Renewal by Andersen Corporation

Renewal by Andersen Corporation is the full-service window-replacement division of the Andersen Corporation with over 100 locations across North America.

Tiffee Companies is an Equal Opportunity Employer committed to fair hiring practices. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We conduct background checks and drug screens in order to create a welcoming and safe environment for all team members.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.