Permits Clerk & Customer Service Specialist

City of Midland, Texas; Midland (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

2:1 Retirement Plan with TMRS

Educational Tuition Assistance Program

Public Service Loan Forgiveness Empl

Midland Municipal Employee Credit Unit

Competitive pay

Medical/Dental/Vision Plan

PTO accrual

Paid holidays

Job summary

City of Midland, Texas is seeking a Permit Clerk to assist the public with building permit issuance and inspection scheduling. You will communicate via phone, email, and in person, maintaining high customer service levels and collaborating with Code Administration staff.

The role requires data entry, reception duties, and money handling, with responsibilities to register contractors and support plan reviewers. High school diploma and clerical experience preferred.

Qualifications

• High school diploma or equivalent plus clerical experience.
• Proficient with Microsoft Word, Excel and Outlook.
• Experience with databases and data entry.

Responsibilities

• Issue permits and schedule inspections after plan review.
• Enter permit data into databases.
• Assist public by telephone, email, or in person with permit questions.
• Collect permit fees and balance funds daily; issue monthly reports.
• Register contractors and assist with bonding.
• Perform general office duties and maintain records.

Skills

Customer service

Phone etiquette

Data entry

Microsoft Word

Microsoft Excel

Microsoft Outlook

Public relations

Bilingual Spanish

Education

High school diploma or equivalent

Tools

Databases

Calculators

Job description

City of Midland, Texas is seeking a Permit Clerk to assist the public with building permit issuance and inspection scheduling. You will communicate via phone, email, and in person, maintaining high customer service levels and collaborating with Code Administration staff.

The role requires data entry, reception duties, and money handling, with responsibilities to register contractors and support plan reviewers. High school diploma and clerical experience preferred.