Permit Technician I: Customer & Records Specialist

Gila County Community College; Globe (AZ); On-site; USD 25,000 - 36,000; Full time

Job summary

Gila County Community College is seeking a Permit Technician I to support Building Safety, Code Enforcement, Floodplain, Grading and Drainage, Planning and Zoning, and Wastewater divisions. You will assist staff and the public with permit applications, reviews, and fee calculations.

Key responsibilities include processing applications, maintaining records, answering inquiries, scheduling inspections, and handling payments while ensuring accuracy and compliance with regulations.

Qualifications

• High School Diploma or GED required or equivalent combination of education, training and experience.
• Experience in customer service, data entry, and basic office procedures preferred.
• Ability to read and interpret regulations, codes and fee schedules.

Responsibilities

• Provides customer service by answering inquiries on permit requirements and fees, explains policies and procedures.
• Reviews permit requests for completeness and compliance; processes applications and issues permits; calculates fees.

Skills

Critical thinking

Active listening

Reading

Customer service

Problem solving

Multi-tasking

Time management

Typing

Data entry

Written communication

Verbal communication

Report writing

Cooperative teamwork

Education

High School Diploma or GED

Job description

Gila County Community College is seeking a Permit Technician I to support Building Safety, Code Enforcement, Floodplain, Grading and Drainage, Planning and Zoning, and Wastewater divisions. You will assist staff and the public with permit applications, reviews, and fee calculations.

Key responsibilities include processing applications, maintaining records, answering inquiries, scheduling inspections, and handling payments while ensuring accuracy and compliance with regulations.