Permitting & Customer Services Specialist

Gila, County of (AZ); Globe (AZ); On-site; USD 38,000 - 54,000; Full time

Job summary

Gila County is seeking a Permit Technician I to support Building Safety and related divisions. You will assist the public with permit requirements, prepare applications for accuracy, and issue permits after review.

The role handles data entry, filing, and basic financial duties, with a strong emphasis on public service. The position requires a high school diploma or GED, 1 year of related experience, and a valid driver’s license.

Qualifications

• High School Diploma or GED and one year related experience or equivalent.
• ICC Permit Technician Certification or equivalent required within 12 months.
• Valid Driver's License required.
• Clerical, customer service, data entry and banking knowledge helpful.
• Good written and verbal communication skills.

Responsibilities

• Provide customer service by informing about permit requirements and fees; explain policies and assist with applications.
• Review incoming plans and permit requests for completeness and compliance; process and issue permits.
• Create and maintain parcel and permit files; manage records and data entry in systems.
• Schedule inspections and coordinate with inspectors; assist with public records requests.
• Handle general office duties and respond to inquiries at counter, phone or email.

Skills

Clerical skills

Customer service

Data entry

Multi-tasking

Time management

Education

High School Diploma

GED

Job description

Gila County is seeking a Permit Technician I to support Building Safety and related divisions. You will assist the public with permit requirements, prepare applications for accuracy, and issue permits after review.

The role handles data entry, filing, and basic financial duties, with a strong emphasis on public service. The position requires a high school diploma or GED, 1 year of related experience, and a valid driver’s license.