Permits Technician II

City of Mesa; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Mesa is seeking a Permits Technician II to process construction applications, plan submittals, and issue building and right-of-way permits under general supervision. You will review basic plans, post inspection results, and interpret building codes and ordinances, with duties varying by assignment.

The role requires strong customer service and the ability to explain policies to the public. Bilingual Spanish/English is desirable.

Qualifications

• Minimum: Graduation from high school or GED; one year of work with extensive customer contact; six months of construction/land development experience.

Responsibilities

• Process construction applications and plan submittals.
• Issue building permits and right-of-way permits.
• Review basic plans and post inspection results.
• Explain policies and provide information on city development services.

Skills

Customer service

Public contact

Bilingual Spanish/English

Education

High school diploma or GED

Tools

Word processing

Database

Spreadsheet

Job description

Under general supervision, a Permits Technician II performs technical and skilled work which involves processing construction applications, plan submittals, and building and right-of-way permits; tabulating payments for permits and development impact fees; issuing construction permits; reviewing basic plans; posting inspection results; and interpreting basic building codes and ordinances, including building inspection-related subjects (varies by assignment). Incumbents may also perform a variety of routine engineering and data entry duties in support of the development services records and research activities (by assignment). Duties also include answering questions and explaining/interpreting the policies and procedures of the work unit; receiving, processing, and coordinating requests for new utility installations and changes to existing utilities; dispatching crews for service and emergency calls; and transmitting requests for various development-related services. This class performs related duties as required.

Incumbents in this class perform skilled and varied paraprofessional assignments involving extensive public contact of a specialized nature in the review of applications and issuance of routine permits. Employees in this class are required to provide information regarding development and City services. Considerable tact and persuasion is required in dealing with customers who may be irate or distraught. This class differs from the Permits Supervisor class by the latter having supervisory responsibility, as well as greater technical knowledge and expertise of the functions performed. Employees may progress to this class by noncompetitive promotion upon meeting the specific criteria-based promotion requirements or performance and training. Work is performed under the general supervision of a Permits Supervisor. This class is FLSA nonexempt.

Please refer to the link below for the full job description and additional information regarding assignments, preferred qualifications, and essential functions.

Employee Values: All employees of the City of Mesa are expected to uphold and exhibit the City's shared employee values of Knowledge, Respect, and Integrity.

Minimum Qualifications Required. Graduation from high school or GED. One year of work experience involving extensive customer contact and six months of work experience involving construction and/or land development.

Preferred/Desirable Qualifications. Bilingual (Spanish/English) skills are desirable. Two years of work experience involving extensive customer contact is preferred. One year of experience involving construction and/or land development in municipal government work is preferred. Word processing, database, and/or spreadsheet experience is preferred. Certification as a Permits Technician is highly desirable. Experience involving in-person customer contact with a private or public construction, utility, or development-related organization is also desirable.

https://apps.mesaaz.gov/JobDescriptions/Documents/JobDescriptions/cs3736.pdf