Perishable Dept Lead - Customer Experience & Ops

Food Lion; Charlotte (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion in Charlotte, NC is seeking a Perishable Department Manager to lead hiring, training and development of department staff while aligning with store goals.

You will manage labor, control costs, ensure food safety and quality, and drive exceptional customer service to achieve budgeted results. The role requires strong leadership, communication and a commitment to safety and standards.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to lead and direct others.
• Requires accreditation as a Food Safety Manager or plan to obtain within 90 days of employment.

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department staff.
• Supervise performance and conduct timely reviews for direct reports.
• Oversee daily labor scheduling and coaching to meet productivity targets.
• Promote safety, quality and a customer-focused store environment.

Skills

Interpersonal skills

Organizational skills

Customer service

Leadership

Education

High school diploma

Certified Food Safety Manager or accreditation plan

Job description

Food Lion in Charlotte, NC is seeking a Perishable Department Manager to lead hiring, training and development of department staff while aligning with store goals.

You will manage labor, control costs, ensure food safety and quality, and drive exceptional customer service to achieve budgeted results. The role requires strong leadership, communication and a commitment to safety and standards.