Dynamic Perishable Department Leader

Food Lion; Columbia (SC); On-site; USD 42,000 - 58,000; Full time

Job summary

Food Lion in Columbia, SC is seeking a Store Perishable Department Manager to oversee the Perishable Department, drive sales, and lead a team toward excellent service. You will recruit, train and coach staff, manage labor and schedules, and ensure product quality and safety while aligning with Food Lion values.

The role emphasizes strong leadership, operational discipline, and a commitment to a positive shopping experience for customers in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Good understanding of store operations preferred.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Ability to lead and direct others.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.
• Accredited by the National Registry of Food Safety Professionals or able to achieve accreditation within 90 days of employment; accreditation must be maintained.

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity expectations
• Provide leadership and motivation within the store to promote a culture reflective of Guiding Principles, Core Values, Vision and strategy
• Support the achievement of budgeted financial and operating results
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service all while creating a positive shopping experience for customers
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Understand and use company tools such as financial reports, ACIS, scheduling, productivity, ordering, and business information systems
• Perform duties that ensure department appearance, quality, variety, workplace safety, food safety and department sanitation are consistently maintained
• Ensure Perishable Department schedules provide extraordinary customer service at all times
• Have complete understanding of scheduling, sales, projections, wage percent, interviewing, training, company information, and all other items deemed necessary to manage the Perishable Department
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines
• Observe and correct all unsafe conditions that could cause accidents
• Record and report all associate and customer accidents in accordance with Food Lion procedures
• Monitor shrink ensuring inventory is accounted for and coach associates to prevent losses
• Ensure advertising and sales promotion materials and signage are properly utilized
• Ensure compliance with local, state and federal regulations
• Adhere to all company guidelines, policies and standard practices
• Maintain security standards
• Successfully complete CBT, Training Packet and Training Aid courses
• Provide recognition of accomplishments and constructive counseling when necessary as it relates to customer satisfaction and service while building store sales
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Leadership

Education

High school diploma or equivalent

Certified Food Safety Manager

Job description

Food Lion in Columbia, SC is seeking a Store Perishable Department Manager to oversee the Perishable Department, drive sales, and lead a team toward excellent service. You will recruit, train and coach staff, manage labor and schedules, and ensure product quality and safety while aligning with Food Lion values.

The role emphasizes strong leadership, operational discipline, and a commitment to a positive shopping experience for customers in a fast-paced retail environment.