Perishable Dept Lead: Build Team, Delight Customers

Food Lion; Town of Springfield (WI); On-site; USD 52,000 - 80,000; Full time

Job summary

Food Lion in the United States is seeking a Perishable Department leader to support store operations and achieve sales goals. You will hire, train and develop department associates while maintaining food safety and quality.

You will partner with management to optimize labor, control costs and deliver a welcoming shopping experience, applying our Guiding Principles and Core Values. This role requires strong customer service, leadership and the ability to manage schedules, inventories and safety

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Good understanding of store operations preferred.
• Ability to lead and direct others.
• Must meet physical requirements of the position.

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department associates
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports
• Daily management of labor and coaching of associates to achieve productivity
• Provide leadership and motivation within the store to promote a culture reflective of our Guiding Principles, Core Values, Vision and Strategy
• Support the achievement of budgeted financial and operating results
• Smile and maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast, easy, flexible and friendly customer service
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions meeting customers' expectations
• Control store expenses through proper ordering, care for supplies and equipment
• Understand and use company tools such as financial reports, scheduling, inventory systems, and business information systems
• Perform duties ensuring department appearance, quality, variety, safety, food safety and sanitation are maintained
• Ensure department schedules are written to provide extraordinary customer service at all times
• Have a complete understanding of scheduling, sales, projections, wage percent, interviewing, hiring, training, company information, and other items necessary to manage the Perishable Department
• Ensure ordering, receiving, preparation, conditioning and displaying of merchandise are done per policies
• Observe and correct unsafe conditions that could cause accidents
• Record and report accidents according to procedures
• Monitor shrink and coach to prevent losses
• Ensure promotion materials and signage are properly utilized
• Ensure compliance with local, state and federal regulations
• Adhere to all guidelines, policies and standard practices
• Maintain security standards
• Complete CBT and training courses
• Provide recognition and constructive counseling for performance and customer satisfaction
• Perform all other duties as assigned

Skills

Leadership

Interpersonal skills

Customer service

Communication skills

Education

High school diploma

Job description

Food Lion in the United States is seeking a Perishable Department leader to support store operations and achieve sales goals. You will hire, train and develop department associates while maintaining food safety and quality.

You will partner with management to optimize labor, control costs and deliver a welcoming shopping experience, applying our Guiding Principles and Core Values. This role requires strong customer service, leadership and the ability to manage schedules, inventories and safety