Perishable Department Lead - Customer-Focused Ops Manager

Food Lion; Greensboro (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Food Lion is seeking a Perishable Department Manager in Greensboro, NC. You will manage the Perishable Department, hire and train staff, and lead a team to meet budgeted financial and operating goals while delivering fast, friendly customer service.

You will supervise department associates, manage labor, and ensure food safety, inventory accuracy, and department appearance align with company standards.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.
• Must be accredited by the National Registry of Food Safety Professionals or similar accrediting organization as a "Certified Food Safety Manager" or will be required to attend company provided training and have the ability to achieve accreditation within the first 90 days of employment.

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department associates.
• Supervise the performance of all duties and responsibilities of department associates and provides ongoing performance management, training and conducts timely formal performance appraisals for direct reports.
• Daily management of labor and coaching of associates to achieve productivity.
• Provide leadership and motivation within the store to promote a culture reflective of Guiding Principles, Core Values, Vision and Strategy.
• Support the achievement of budgeted financial and operating results.
• Role model outstanding, friendly customer service and use skills and knowledge of department products to offer solutions that meet or exceed customers' expectations.

Skills

Interpersonal skills

Customer service

Organizational skills

Communication skills

Leadership

Problem-solving

Learn multiple tasks

Education

High School Diploma or equivalent

Tools

National Registry of Food Safety Professionals or equivalent

Job description

Food Lion is seeking a Perishable Department Manager in Greensboro, NC. You will manage the Perishable Department, hire and train staff, and lead a team to meet budgeted financial and operating goals while delivering fast, friendly customer service.

You will supervise department associates, manage labor, and ensure food safety, inventory accuracy, and department appearance align with company standards.