Perishable Department Lead: Elevate Fresh Customer Service

Food Lion; Matthews (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Food Lion in Matthews, NC is seeking a Store Perishable Department Manager to support store operations and meet sales goals. You will hire, train and develop department associates, supervise duties, and coordinate labor to maintain productivity while delivering excellent customer service.

You will manage the Perishable Department schedule, ensure food safety, control costs, and use company tools to monitor performance.

Qualifications

• High school diploma or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Must be able to lead and direct others.

Responsibilities

• Manage the Perishable Department, including hiring, training and developing department associates.
• Supervise performance and provide ongoing coaching and formal appraisals for direct reports.
• Daily management of labor and coaching to achieve productivity expectations.
• Maintain strong communications with management and associates to support store goals.
• Ensure Perishable Department schedules provide extraordinary customer service at all times.

Skills

Leadership

Customer service

Communication

Organizational skills

Problem solving

Education

High school diploma or equivalent

Tools

ACIS

CAO

Scheduling software

Business information systems

Job description

Food Lion in Matthews, NC is seeking a Store Perishable Department Manager to support store operations and meet sales goals. You will hire, train and develop department associates, supervise duties, and coordinate labor to maintain productivity while delivering excellent customer service.

You will manage the Perishable Department schedule, ensure food safety, control costs, and use company tools to monitor performance.