Perioperative Day Care Unit Secretary & Scheduler

capecodhc; Hyannis (MA); On-site; USD 40,000 - 56,000; Full time

Job summary

Cape Cod HealthCare (Capecodhc) is seeking a dedicated Medical Secretary/Receptionist to support Perioperative Services. You will complete patient registrations, inform patients about required forms, and coordinate appointments and transport as needed.

The role requires strong English communication, familiarity with healthcare informatics, and completion of a medical terminology course. Prior secretary/receptionist experience is preferred and confidentiality is essential.

Qualifications

• Reads, writes, and communicates in English.
• Knowledge of healthcare informatics systems.
• Pass medical terminology course or exam.
• Experience as Medical Secretary/Receptionist is preferred.

Responsibilities

• Interviews patient or representative to obtain information to complete registration in the hospital system.
• Provide information on Health Care Proxy, Advanced Beneficiary Notice, IMM forms, finances and refer to Financial Counselor when needed.
• Maintain providers' daily appointment schedules and handle scheduling, rescheduling, cancellations and no-shows.
• Keep patient records accurate, complete and up-to-date; obtain old records and related materials.
• Ensure adequate forms, materials, and supplies on the assigned unit.
• Respond professionally in telephone and verbal communications with patients and internal/external customers.
• Answer phones, relay messages, and coordinate with ancillary departments and providers.
• Provide timely communication with nursing staff and coordinate patient transport when needed.
• Schedule pre-admission testing within Perioperative Services and manage admissions/registration.
• Coordinate patient transport resources per Perioperative Services, CCH and regulatory policies.
• Copy, scan, fax, and process medical records and reports as required.
• Adhere to safety and blood/body fluid policies and procedures.
• Demonstrate proficiency in healthcare informatics systems.
• Represent the hospital with confidentiality regarding patients.
• Provide service excellence to patients, families, visitors, and co-workers.
• Perform other duties as assigned.

Skills

English language proficiency

Healthcare informatics systems

Education

Medical terminology course

Job description

Cape Cod HealthCare (Capecodhc) is seeking a dedicated Medical Secretary/Receptionist to support Perioperative Services. You will complete patient registrations, inform patients about required forms, and coordinate appointments and transport as needed.

The role requires strong English communication, familiarity with healthcare informatics, and completion of a medical terminology course. Prior secretary/receptionist experience is preferred and confidentiality is essential.