Periodontics Patient Concierge & Scheduling Pro

Great Expressions; Snellville (GA); On-site; USD 36,000 - 48,000; Full time

Job summary

Great Expressions is seeking a Periodontics Patient Coordinator to greet patients, schedule appointments, manage records, and handle general administrative tasks. You will support a smooth patient flow and maintain a positive experience in the dental office.

Responsibilities include welcoming patients, managing the appointment calendar, updating patient information and insurance details, processing co-pays and claims, and coordinating with dental staff to ensure timely care.

Qualifications

• 2-3 years of proven experience as a receptionist or in a customer service role in a dental office.
• 1-2 years Periodontics experience preferred.
• High school diploma or equivalent; healthcare administration education is a plus.

Responsibilities

• Provide a warm and friendly welcome to patients as they arrive at the dental practice.
• Schedule appointments for patients, considering preferences and staff availability.
• Maintain patient records and ensure confidentiality per privacy regulations.
• Process insurance claims and coordinate with providers for billing inquiries.
• Collect and update patient information including medical history and insurance details.
• Respond to patient inquiries via phone, email or in person.
• Maintain cleanliness and organization of the reception area and coordinate with staff.

Skills

Receptionist experience

Customer service

Dental office experience

Periodontics experience

Education

High school diploma or equivalent

Healthcare admin training

Job description

Great Expressions is seeking a Periodontics Patient Coordinator to greet patients, schedule appointments, manage records, and handle general administrative tasks. You will support a smooth patient flow and maintain a positive experience in the dental office.

Responsibilities include welcoming patients, managing the appointment calendar, updating patient information and insurance details, processing co-pays and claims, and coordinating with dental staff to ensure timely care.