Perinatal Scheduling Specialist

Duke Clinical Research Institute; Cary (NC); In loco; USD 38.000 - 52.000; Tempo pieno

Descrizione del lavoro

Duke Health is seeking an Appointment Coordinator for the Duke Perinatal Clinic locations in Durham and Cary. The role supports scheduling and coordinating patient visits, referrals, and communications with providers and clinics within the Duke Health System.

The position emphasizes accuracy, patient-centered care, and collaboration across departments to ensure timely access and quality service for obstetric and perinatal patients.

Competenze

• High school education or equivalent.
• Minimum of one year of patient-facing experience.
• Experience coordinating multiple tasks or activities.
• Organized and able to thrive in a fast-paced environment.
• Proficient with computer software and data files.
• Patient-centered and compassionate.

Mansioni

• Schedule appointments using referrals and guidelines to determine provider, location, and visit type.
• Communicate with patients, providers, and clinics in the surrounding community.
• Provide information on services, providers, and locations within the Duke University Health System.
• Manage referrals and prioritize based on urgency and timelines.
• Coordinate with other offices to facilitate referrals and collaborations.
• Provide front desk coverage as needed.
• Assist in scheduling for complex clinics and PTO coverage.

Conoscenze

Organized

Multitasking

Communication skills

Patient-centered

Computer skills

Adaptable

Formazione

High school diploma or equivalent

Descrizione del lavoro

Duke Health is seeking an Appointment Coordinator for the Duke Perinatal Clinic locations in Durham and Cary. The role supports scheduling and coordinating patient visits, referrals, and communications with providers and clinics within the Duke Health System.

The position emphasizes accuracy, patient-centered care, and collaboration across departments to ensure timely access and quality service for obstetric and perinatal patients.