Perinatal Clinic Appointment Specialist

Duke Health; Cary (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Duke Health is seeking an Appointment Coordinator to join the Duke Perinatal Clinic teams in Durham and Cary. You will schedule appointments from referrals, choose the appropriate provider and location, and communicate clearly with patients and clinical staff.

Responsibilities include managing referrals, following scheduling guidelines, arranging interpreters as needed, providing pre-visit instructions, and ensuring timely follow ups.

Qualifications

• Minimum of a high school education.
• Experience in healthcare or patient service preferred.
• Excellent communication and organizational skills.

Responsibilities

• Schedule referrals to assign provider, location and visit type.
• Communicate with patients, providers, and clinics.
• Inform patients about services and locations available.
• Prioritize referrals and complete within 48 hours.
• Coordinate with other offices and arrange interpreters.
• Provide front desk coverage as needed.

Skills

Patient communication

Multitasking

Attention to detail

Computer skills

Adaptability

Empathy

Education

High school diploma

Job description

Duke Health is seeking an Appointment Coordinator to join the Duke Perinatal Clinic teams in Durham and Cary. You will schedule appointments from referrals, choose the appropriate provider and location, and communicate clearly with patients and clinical staff.

Responsibilities include managing referrals, following scheduling guidelines, arranging interpreters as needed, providing pre-visit instructions, and ensuring timely follow ups.