Performance Metrics & Reporting Coordinator

Oklahoma Ag; Oklahoma; On-site; USD 54,000 - 66,000; Full time

Job summary

The JVSG Performance Management Coordinator at the State of Oklahoma Employment Security Commission coordinates statewide performance tracking and reporting. You will build and maintain databases, track KPIs and service levels, and analyze trends to identify gaps and opportunities for improvement.

This exempt, full-time role requires a bachelor’s degree or equivalent, proficiency with Microsoft Office, and the ability to work on-site with occasional travel.

Qualifications

• Bachelor's degree or equivalent combination of education and professional experience.
• Knowledge of performance management, KPIs, and federal/state programs preferred.
• Proficiency with MS Word, Excel, Outlook, Teams; ability to learn new software.

Responsibilities

• Build and maintain processes and databases for tracking performance metrics.
• Track KPIs, service levels, productivity measures, and outcomes.
• Analyze trends to identify gaps and opportunities for improvement.
• Provide recommendations to improve performance and efficiency.
• Ensure compliance with agency, state, and federal regulations.
• Create recurring performance reports and presentations for leadership.
• On-site attendance is required; interact with staff and office resources.

Skills

Time management

Organization

Data analysis

Trend analysis

Problem solving

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Teams

Internet

Job description

The JVSG Performance Management Coordinator at the State of Oklahoma Employment Security Commission coordinates statewide performance tracking and reporting. You will build and maintain databases, track KPIs and service levels, and analyze trends to identify gaps and opportunities for improvement.

This exempt, full-time role requires a bachelor’s degree or equivalent, proficiency with Microsoft Office, and the ability to work on-site with occasional travel.