Performance Improvement Analyst at Johns Hopkins Medicine Baltimore, MD

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 39,220 - 64,747; Full time

Benefits offered by this job

Career growth

Diverse environment

Paid time off

Tuition reimbursement

Benefits package

Free parking

Onsite 1-2 days/week

Job summary

Johns Hopkins Health System in Baltimore, MD is seeking a Performance Improvement Analyst to assess and implement opportunities across the end-to-end supply chain. The role leverages project management tools and analytics to develop scope, timelines, and measurable outcomes.

Candidates should have a bachelor’s degree and at least two years in supply chain or healthcare, with PMI, Six Sigma, or related training preferred.

Qualifications

• Bachelor’s degree is required.
• Master’s degree preferred (Business, Health Administration or related field).
• At least two years of work experience in supply chain or healthcare field.
• MBA/ MPH/ MHA with at least one year of related experience is acceptable.

Responsibilities

• Assess end-to-end supply chain performance and identify improvement opportunities.
• Develop scope and sequential steps to implement improvements.
• Create cost-benefit analyses and KPIs to measure impact.
• Use Microsoft Project, JIRA and Smartsheet to plan and track initiatives.
• Perform data analyses using Excel or Tableau dashboards.
• Engage cross-functional teams to define timelines and actions.

Skills

Communication

Project management

Microsoft Project

JIRA

Smartsheet

Excel

Tableau

Data analysis

Cross‑functional collaboration

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Project

JIRA

Smartsheet

Tableau

Excel

Job description

Performance Improvement Analyst

Baltimore, MD.

What Awaits You?

• Career growth and development
• Diverse and collaborative working environment
• Generous Paid Time Off
• Tuition Reimbursement
• Affordable and comprehensive benefits package

Important Notice

Authorization to Work in the United States: Applicants who require sponsorship now or in the future will not be considered for this position.

Hours

• 40 Hours (Full Time)
• Day Shift
• Free parking
• Will work onsite 1-2 days per week

The Supply Chain Performance Improvement Analyst is responsible for the assessment, identification and implementation of performance improvement opportunities related to the end-to-end supply chain for the Johns Hopkins Health System. The position will leverage project management skills and software to assess and achieve implementation goals associated with identified opportunities. The position will be responsible for the development of scope and the identification of sequential steps to implement and achieve desired performance improvement opportunities.

The position will also be accountable for the development of cost benefit analyses for identified opportunities by leveraging analytical and communication skills, including but not limited to statistical analyses, market research of operational benchmarks and engagement with industry thought leaders to identify and develop key performance indicators (KPIs) to measure impact of implemented performance improvement measures. The position will be held accountable for the development of timelines and achievement of implementation dates by leveraging project planning software including Microsoft Project, JIRA and Smartsheet. From time to time, the position may also be responsible for completing and maintaining routine activities for the department including support of Procurement, Sourcing and Logistics & Distribution activity.

Location

Johns Hopkins Health System 3910 Keswick Road Baltimore, MD 21211

Knowledge

• An intermediate level of knowledge in spreadsheet, database, word processing, presentation, diagramming, and project management software is required.
• A basic knowledge of and/or experience in clinical or health operations is preferred.
• An understanding of basic supply chain principles associated with logistics, procurement and sourcing is preferred.
• A basic knowledge of finance, operations, statistical modeling, and industry benchmarking solutions, process improvement and project management is beneficial.

Skills

• A professional level of oral, written, and interpersonal communication skills to interface with staff at all levels of the organization.
• Complete assessments of current state operations and develop targeted performance improvement opportunities designed to increase end-to-end operating efficiencies and/or improve customer engagement across the organization.
• Develop presentation material and communication plans and associated communication materials to drive a project to successful completion.
• Utilize project management software in Microsoft Project, JIRA and Smartsheet to effectively document and track implementation of performance improvement opportunities.
• Analyze, compile, manipulate, and interpret data from multiple sources through use of Microsoft Excel or Tableau dashboards.
• Synthesize data and observational inputs in a manner that frames performance improvement opportunities, benefits from implementation of those opportunities and resources required to achieve implementation that are easily interpretable by stakeholders and executive leadership.
• Engage with cross-functional teams to develop project steps associated with implementation to determine timelines to drive effective implementation of project.

Education

Bachelor’s degree from an accredited university is required. Master’s degree in Business, Health Administration or another relevant field is preferred.

Work Experience

Applicants must have at least two years of work experience or residency/externship experience in Supply Chain or healthcare related field.

Applicants with a Master’s Degree (MBA, MPH, MHA) must have at least one year of work experience in Supply Chain or healthcare related field.

License/Certifications

None required. Completion or certification of Project Management Professional (PMP), Six Sigma, Lean, or similar training preferred. Membership in professional societies associated with healthcare supply chain are preferred.

Salary Range

Minimum $28.47/hour - Maximum $47.00/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility.