Performance-Driven Customer Service Rep (Inbound/Outbound)

Absolute Electrical, Plumbing, Heating & Air; Denver (CO); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Prescription Coverage

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Training & Development

Paid Holidays

Paid Time Off

Job summary

Absolute Electrical, Plumbing, Heating & Air is seeking a Customer Service Representative in Denver, CO. You will handle inbound calls from new and existing customers, promote services, and build lasting relationships.

Role includes outbound calls for maintenance visits, accurate data entry, and delivering excellent customer service in a fast-paced environment. Competitive hourly pay with full benefits and growth opportunities.

Qualifications

• Previous customer service experience, especially inbound call handling.
• Familiarity with CRM/data entry is a plus.
• Ability to multitask and maintain accuracy in a fast-paced environment.

Responsibilities

• Take inbound calls from new and existing customers and convert them into lifelong customers.
• Outbound calls to schedule maintenance visits and nurture ongoing relationships.
• Promote promotions, sales, and cross-selling opportunities to customers.
• Data entry of sensitive information and general inbound customer service tasks.

Skills

Customer service experience

Inbound call handling

Data entry

Attention to detail

Team player

Tools

Service Titan

Job description

Absolute Electrical, Plumbing, Heating & Air is seeking a Customer Service Representative in Denver, CO. You will handle inbound calls from new and existing customers, promote services, and build lasting relationships.

Role includes outbound calls for maintenance visits, accurate data entry, and delivering excellent customer service in a fast-paced environment. Competitive hourly pay with full benefits and growth opportunities.