Customer Service Specialist — Growth, Training & Benefits

Absolute Electrical Services, LLC; Denver (CO); On-site; USD 29,000 - 33,000; Full time

Job summary

Absolute Electrical Services, LLC is seeking a Customer Service Representative to handle inbound calls, qualify and convert inquiries, and promote products and services. You will also perform outbound follow-ups for maintenance visits and document promotions and cross-sell opportunities.

Data entry and general customer service tasks are included. The role requires strong attention to detail, multitasking ability, and a team-oriented mindset.

Qualifications

• Previous customer service experience with inbound call handling.
• Service Titan experience preferred but not required.
• Strong attention to details and ability to multitask.

Responsibilities

• Take inbound calls from new and existing customers and build lasting relationships.
• Outbound call maintenance follow-ups to schedule visits.
• Record promotions, sales and cross-selling opportunities to customers.

Skills

Inbound calls

Customer service

Attention to detail

Team player

Tools

Service Titan

Job description

Absolute Electrical Services, LLC is seeking a Customer Service Representative to handle inbound calls, qualify and convert inquiries, and promote products and services. You will also perform outbound follow-ups for maintenance visits and document promotions and cross-sell opportunities.

Data entry and general customer service tasks are included. The role requires strong attention to detail, multitasking ability, and a team-oriented mindset.