Per Diem Veterinary Client Services Specialist

ethosveterinaryhealth; Sacramento (CA); On-site; USD 26,000 - 33,000; Full time

Job summary

Vista Veterinary Specialists is seeking a compassionate Client Service Representative (CSR) to join our team in Sacramento as a Per Diem member. You will greet clients with empathy, coordinate appointments, assist with emergencies, and help with admissions and discharges while ensuring excellent client and patient care.

The ideal candidate has veterinary client service experience, strong communication skills, and the ability to multitask in a fast-paced environment.

Qualifications

• Veterinary client service or veterinary medicine experience preferred.
• Emergency or specialty veterinary hospital experience preferred.
• Experience with EzyVet is highly desirable but not required.
• Excellent communication and interpersonal skills with a professional demeanor.
• Strong organizational skills and attention to detail.

Responsibilities

• Welcome clients in a friendly, helpful, and compassionate manner.
• Process appointments, emergencies, and client requests while delivering exceptional customer service.
• Prepare, review, and maintain medical records and documentation accurately.
• Educate clients about services, policies, and procedures.
• Process patient admissions and discharges, including scheduling follow-up appointments.
• Accurately process invoices and client payments.
• Update and maintain client and patient records in accordance with hospital policies and legal requirements.
• Assist with administrative tasks, including scanning, faxing, emailing, and document management.
• Support the hospital team by maintaining a positive, collaborative work environment.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Tools

EzyVet

Job description

Vista Veterinary Specialists is seeking a compassionate Client Service Representative (CSR) to join our team in Sacramento as a Per Diem member. You will greet clients with empathy, coordinate appointments, assist with emergencies, and help with admissions and discharges while ensuring excellent client and patient care.

The ideal candidate has veterinary client service experience, strong communication skills, and the ability to multitask in a fast-paced environment.