Per Diem Patient Registration Coordinator

Optum; Portland (ME); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits package

Stock purchase program

401k contribution

Job summary

Northern Light Health in Portland, ME seeks a patient registration specialist to provide on-site, patient-centered service in a busy clinical and front-office environment. You will greet patients, collect demographics, verify insurance eligibility, process co-pays and payments, and coordinate with care teams to ensure a smooth admission or visit.

This role requires accurate data entry, ability to work weekends/holidays as needed, and strong interpersonal and communication skills to support

Qualifications

• High School Diploma or GED required.
• 1+ years of experience in a hospital, office setting, customer service setting, or phone support setting.
• Influenza vaccination for the current flu season or commitment to receive it when available.
• Ability to work onsite in Portland, ME.
• Per Diem availability, irregular shifts including weekends/holidays.
• Must be 18 years of age or older.

Responsibilities

• Responsible for providing patient-oriented service in a clinical or front office setting.
• Performs clerical and administrative duties related to patient care, including greeting and checking in patients, answering phones, collecting co-pays and insurance payments, processing paperwork, and front office duties.
• Communicates with patients and families to complete registration by collecting demographics, health information, and verifying insurance eligibility.
• Utilizes computer systems to enter or verify patient data in real-time for accuracy and completeness.
• Gathers clinical information and processes referrals, pre-certification, pre-determinations, and pre-authorizations per insurance requirements.
• Verifies insurance coverage, benefits and creates price estimates; reverifications as needed.
• Collects patient co-pays and discusses out-of-pocket financial obligations with patients.
• Identifies outstanding balances from previous visits and attempts collection.
• Collects data from patients and referring providers to schedule appointments prior to discharge.
• Responds to patient and caregiver inquiries with compassion and respect.
• Generates and analyzes patient data reports and follows up on issues.
• Maintains up-to-date knowledge of registration requirements across units.

Skills

Strong interpersonal communication

Customer service

Microsoft Office experience

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

Northern Light Health in Portland, ME seeks a patient registration specialist to provide on-site, patient-centered service in a busy clinical and front-office environment. You will greet patients, collect demographics, verify insurance eligibility, process co-pays and payments, and coordinate with care teams to ensure a smooth admission or visit.

This role requires accurate data entry, ability to work weekends/holidays as needed, and strong interpersonal and communication skills to support