Evening Patient Care Coordinator – Sign-On Bonus

UnitedHealth Group; Town of Oconomowoc (WI); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

$2000 Sign-On Bonus for external hires

On-site training 6–8 weeks

Job summary

UnitedHealth Group is seeking an on-site Switchboard/Registration team member in Oconomowoc, WI, supporting ProHealth Care. Training is 6–8 weeks, on-site, with an emphasis on accurate patient registration, information verification, and customer service excellence.

The role requires a high school diploma or equivalent, 1+ year medical office customer service, and proficiency with Microsoft Office. Evening shifts and a $2,000 sign-on bonus for external applicants are offered.

Qualifications

• High School Diploma or GED required or 5+ years of customer service in an office/professional setting.
• 1+ years of customer service in a medical office setting.
• Intermediate proficiency with Microsoft Office products.
• Ability to work 3:00pm–11:00pm on the provided rotating schedule.

Responsibilities

• Greet visitors and patients in person.
• Communicate by telephone or video, upholding excellent customer service.
• Handle confidential information appropriately and protect privacy.
• Follow Switchboard departmental processes and on-call physician schedules.
• Enter and update patient demographic and financial information.
• Coordinate with Financial Counseling, Scheduling, and clinical areas to complete patient encounters.

Skills

Customer service

Communication

Fast-paced work environment

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

UnitedHealth Group is seeking an on-site Switchboard/Registration team member in Oconomowoc, WI, supporting ProHealth Care. Training is 6–8 weeks, on-site, with an emphasis on accurate patient registration, information verification, and customer service excellence.

The role requires a high school diploma or equivalent, 1+ year medical office customer service, and proficiency with Microsoft Office. Evening shifts and a $2,000 sign-on bonus for external applicants are offered.