Per Diem Patient Access & Front Desk Specialist

Concentra; Waterville (CT); On-site; USD 26,000 - 34,000; Part time

Job summary

Concentra is seeking a Patient Service Specialist PRN in Waterbury, CT to join the front office team. The role handles patient registration, scheduling, and multi-line phone support, ensuring a welcoming and efficient patient experience in a per diem capacity.

The role requires HIPAA compliance, strong customer service, and proficient use of patient management systems. On-site position with competitive hourly pay and opportunities to contribute to patient care standards.

Qualifications

• High School Diploma or GED required.
• 6 months to 1 year relevant experience.
• Knowledge of state-specific occupational medicine preferred.

Responsibilities

• Greet patients and visitors.
• Check in patients using patient management system.
• Explain forms and ensure completion.
• Answer incoming telephone lines and direct calls.
• Schedule appointments and reminders.
• Maintain office supplies and forms.
• Follow HIPAA guidelines and safety rules.

Skills

Service Mentality

Attention to Detail

Sense of Urgency

Initiative

Flexibility

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Concentra is seeking a Patient Service Specialist PRN in Waterbury, CT to join the front office team. The role handles patient registration, scheduling, and multi-line phone support, ensuring a welcoming and efficient patient experience in a per diem capacity.

The role requires HIPAA compliance, strong customer service, and proficient use of patient management systems. On-site position with competitive hourly pay and opportunities to contribute to patient care standards.