Per Diem Front Desk Patient Concierge, Medical Practice

Northwell Health; Danbury (CT); On-site; USD 25,000 - 43,000; Part time

Benefits offered by this job

401(k) Retirement Plan

Wellness Programs

Job summary

Northwell Health in Danbury, CT is seeking a Per Diem Medical Practice Patient Representative to support the float team. The role runs Monday to Friday, 8:00am–5:00pm, with duties including greeting patients, verifying demographics and insurance, and coordinating appointments and records.

The position emphasizes accurate data entry, effective communication, and compliance with office protocols, while offering benefits typical of union positions and a per diem schedule.

Qualifications

• High School graduate or equivalent.
• Six months minimum experience.
• Microsoft Office Suite experience preferred.
• Data entry and excellent written and verbal communication skills.

Responsibilities

• Greets and welcomes patients upon arrival and communicates pleasantly and effectively.
• Ensures accuracy of patient's information, including demographics and insurance.
• Answers phones, routes call, takes messages, and assures accurate communication both verbally and via the EMR system
• Registers, verifies, and schedules patient appointments, testing, and referrals.
• Schedules and reschedules appointments according to office protocols
• Monitors applications and manage worklists as applicable.
• Collects co-pays and reconciles money for deposit.
• Obtains and coordinates record retrieval for new and established patients.
• Performs intake and processing of medical records and other documentation where applicable.
• Fulfills all compliance responsibilities related to the position.
• Maintains and Models the Organization values.
• Demonstrates regular, dependable, and predictable attendance.
• Performs other duties as required.

Skills

Data Entry

Excellent Communication Skills

Microsoft Office Suite

Education

High School diploma or equivalent

Tools

Microsoft Office Suite

Job description

Northwell Health in Danbury, CT is seeking a Per Diem Medical Practice Patient Representative to support the float team. The role runs Monday to Friday, 8:00am–5:00pm, with duties including greeting patients, verifying demographics and insurance, and coordinating appointments and records.

The position emphasizes accurate data entry, effective communication, and compliance with office protocols, while offering benefits typical of union positions and a per diem schedule.