Per Diem Home Care Staffing Coordinator

Always Compassionate Health; City of Rochester (NY); On-site; USD 32,000 - 34,000; Full time

Job summary

Always Compassionate Home Care is seeking a per diem Staffing Coordinator to join our coordination team in Melville. You will work directly with caregivers to ensure compassionate, high-quality client care through effective scheduling and ongoing communication with our PCA/HHA division.

Key duties include maintaining client schedules, collaborating with recruitment, and reporting changes to supervisors. Expected work schedule is Monday through Friday with supportive teamwork across departments.

Qualifications

• Experience in a Home Care or Health Care setting is preferred.
• Excellent organizational and time-management skills are essential.
• Strong communication and interpersonal skills are required.
• Ability to provide high level of customer service and support.

Responsibilities

• Maintain schedules for home care clients by assigning staff accordingly.
• Communicate schedule changes with staff and clients to ensure coverage.
• Collaborate with recruitment to hire HHA/PCAs from difficult-to-serve areas.
• Document and report client status changes, service requirements, incidents, and complaints to Supervisor.
• Coordinate with recruiters and intake coordinators to ensure immediate care coverage.
• Keep nurses and clients informed of all relevant scheduling information.
• Follow up with clients and families regarding schedule changes or issues.

Skills

Organizational skills

Time-management

Communication skills

Interpersonal skills

Customer service

Problem solving

Job description

Always Compassionate Home Care is seeking a per diem Staffing Coordinator to join our coordination team in Melville. You will work directly with caregivers to ensure compassionate, high-quality client care through effective scheduling and ongoing communication with our PCA/HHA division.

Key duties include maintaining client schedules, collaborating with recruitment, and reporting changes to supervisors. Expected work schedule is Monday through Friday with supportive teamwork across departments.