Per Diem Financial Counselor - Patient Billing & Support

Saint Mary's Health Network; Reno (NV); On-site; USD 33,000 - 46,000; Full time

Job summary

Saint Mary's Health Network, a Prime Healthcare member, seeks a Financial Counselor (Per Diem) to determine patient liability, inform patients of balances, and arrange payment plans. The role requires knowledge of insurance verification, payer authorizations, and strong communication skills.

It involves coordinating financial counseling with the department and assisting patients through discharge planning in a hospital setting.

Qualifications

• Customer service experience required
• Analytical and problem-solving skills
• Ability to multi-task and prioritize timelines
• Knowledge of standard insurance companies and verification requirements
• Experience with payer authorizations is preferred
• High School Graduate or GED Equivalent preferred

Responsibilities

• Determine patient liability based on benefits and inform the patient of their liability.
• Notify patients of financial responsibility prior to scheduled procedures.
• Assist with financial arrangements and arrange payments by discharge date.
• Serve as financial counseling liaison for the department.
• Maintain effective communication skills and proficient mathematics.

Skills

Customer Services

Analytical thinking

Communication

Education

High School/GED Equivalent

Job description

Saint Mary's Health Network, a Prime Healthcare member, seeks a Financial Counselor (Per Diem) to determine patient liability, inform patients of balances, and arrange payment plans. The role requires knowledge of insurance verification, payer authorizations, and strong communication skills.

It involves coordinating financial counseling with the department and assisting patients through discharge planning in a hospital setting.