Financial Counselor- Per Diem

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); On-site; USD 42,000 - 60,000; Full time

Job summary

Temple Health – Temple University Health System is seeking a financial counselor to assist patients with financial, credit, and debt management and to educate them on coverage options.

The role involves complex insurance verification, eligibility determinations, and varied administrative duties within a hospital billing environment. Bilingual Spanish and English communication is preferred to support diverse patient needs.

Qualifications

• Requires High School Diploma or Equivalent.
• 2 years of experience as a financial counselor or related role in a healthcare environment is required.
• 5 years of experience in a clerical role is required.
• General experience in hospital registration and third-party billing regulations is required.
• Bilingual Spanish and English communication is preferred.

Responsibilities

• Provide financial, credit, debt management counseling and education to patients.
• Work on obtaining coverage for uninsured or underinsured patients.
• Perform complex insurance verification and eligibility determinations and related administrative duties.

Skills

Financial counseling

Healthcare environment

Clerical experience

Bilingual Spanish-English

Education

High School Diploma or Equivalent

Job description

Provides financial, credit, debt management counseling and education services to patients. Utilizes alternative means for obtaining coverage for uninsured or underinsured patients. Responsible for performing complex insurance verification and eligibility determinations as well as varied administrative and highly responsible clerical functions of a sensitive nature, including complex investigative and problem-solving activities in support of minimizing the hospital's bad debt risk.

Education

High School Diploma or Equivalent Required

Experience

2 years experience as a financial counselor or related role in a healthcare environment Required

5 Years Experience In a Clerical Role Required

General Experience and knowledge of hospital registration and third party billing and regulations Required

General Experience In Bi-lingual Spanish And English Communication Preferred

Licenses