Patient Financial Counselor — Day Shift

Prime Healthcare; Reno (NV); On-site; USD 42,000 - 60,000; Full time

Job summary

Saint Mary’s Health Network in Reno, NV is seeking a Financial Counselor to determine patient liability based on benefits, inform patients of their financial responsibility, and arrange payments at discharge. The role supports the department as a liaison and requires strong communication and mathematical skills to assist patients and families.

The position requires knowledge of payer verification, authorization processes, and the ability to multi-task in a fast-paced healthcare environment.

Qualifications

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer services experience required.

Responsibilities

• Determine patient liability based on benefits and inform patient of responsibility.
• Notify patient of financial responsibility prior to scheduled procedures.
• Make arrangements for payment from patient or guarantor at discharge.
• Assist patients with financial arrangements and refer qualified patients to government programs as needed.
• Serve as financial counseling liaison for the department.

Skills

Communication skills

Analytical skills

Customer service experience

Multi-tasking

Mathematical skills

Education

High School Diploma or GED

Job description

Saint Mary’s Health Network in Reno, NV is seeking a Financial Counselor to determine patient liability based on benefits, inform patients of their financial responsibility, and arrange payments at discharge. The role supports the department as a liaison and requires strong communication and mathematical skills to assist patients and families.

The position requires knowledge of payer verification, authorization processes, and the ability to multi-task in a fast-paced healthcare environment.