Patient Financial Counselor

Prime Healthcare; Reno (NV); On-site; USD 33,000 - 48,000; Part time

Job summary

Saint Mary’s Health Network, part of Prime Healthcare, seeks a Financial Counselor on a Per Diem basis in Reno, NV. You will determine patient liability based on benefits and communicate financial responsibilities to patients prior to procedures, arranging payments as needed.

You will guide patients through financial arrangements, refer to government assistance programs when eligible, and act as a liaison for the department, using strong communication and analytical skills.

Qualifications

• Knowledge of standard insurance companies and verification requirements.
• Well versed in authorization processes for all payers.
• Ability to multi-task, prioritize needs to meet required timelines.
• Analytical and problem-solving skills.
• Customer Services experience required.
• High School Graduate or GED Equivalent preferred.

Responsibilities

• Financial Counselor determines patient liability based on benefits and advises patient of their liability.
• Prior to scheduled elective procedures notifies patient of financial responsibility.
• Make arrangements for payment from patient or guarantor by time of discharge.
• Assists patient with financial arrangements, and refers qualified patients to government assist programs.
• The incumbent also serves as financial counseling liaison for the department.
• Maintains effective communication skills, including verbal, written and telephone.
• Proficient in mathematical skills.
• Ability to communicate with school age, adolescent, young adult, middle adult and older adults.

Skills

Customer service

Analytical thinking

Multi-tasking

Verbal and written communication

Payer verification knowledge

Education

High School Diploma or GED

Job description

Saint Mary’s Health Network, part of Prime Healthcare, seeks a Financial Counselor on a Per Diem basis in Reno, NV. You will determine patient liability based on benefits and communicate financial responsibilities to patients prior to procedures, arranging payments as needed.

You will guide patients through financial arrangements, refer to government assistance programs when eligible, and act as a liaison for the department, using strong communication and analytical skills.