Per Diem Clinic Concierge & Admin Support

Wentworth-Douglass Hospital(WDH); Dover (NH); On-site; USD 25,000 - 32,000; Full time

Job summary

Wentworth Health Partners' women's health center seeks a Per Diem Clinic/Practice Assistant to support both clinical and administrative operations in a busy outpatient environment. You will schedule appointments, greet patients, manage calls, and assist with daily workflows, ensuring smooth patient experiences.

The role requires strong communication, organization, and the ability to handle multiple tasks in a high-volume practice, with hours typically spanning 7:00 a.m. to 5:00 p.m.

Qualifications

• Clear and effective verbal and written communication skills, including composing and editing emails, memos, and letters and taking complete, accurate messages.

Responsibilities

• Perform routine administrative and clerical duties that support the clinical service and physician practice.
• Schedule patient appointments and maintain accurate appointment records.
• Welcome and assist patients throughout their visit.
• Answer incoming calls, respond to routine questions, take messages, and route inquiries appropriately.
• Support check-in, check-out, patient flow, and waiting room activity.
• Process referrals, diagnostic and laboratory orders, prior authorizations, and registration information.
• File and scan documents, print schedules, and maintain patient records.
• Obtain medical records and laboratory test results.
• Process patient billing forms and, when required, accept co-payments.
• Open and distribute mail and faxes, and prepare forms, records, schedules, and memos as directed.
• Provide general support to practice leadership, clinicians, and colleagues.

Skills

Verbal and written communication

Time management

Phone system handling

Office procedures

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Wentworth Health Partners' women's health center seeks a Per Diem Clinic/Practice Assistant to support both clinical and administrative operations in a busy outpatient environment. You will schedule appointments, greet patients, manage calls, and assist with daily workflows, ensuring smooth patient experiences.

The role requires strong communication, organization, and the ability to handle multiple tasks in a high-volume practice, with hours typically spanning 7:00 a.m. to 5:00 p.m.