People Services Pro - HR Ops & Onboarding

SPB Hospitality; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

PTO

401(k) with company match

Competitive compensation

Paid holidays

Job summary

SPB Hospitality is seeking a People Services Specialist to provide operational and administrative support across the employee lifecycle, HRIS administration, payroll support, onboarding, and workforce data management.

You will serve as the central contact for employees, managers, and business partners, ensuring accurate records and compliance while delivering excellent service to keep our guests and teams thriving.

Qualifications

• Strong organizational skills to manage multiple priorities and deadlines.
• Excellent time management in a fast-paced environment.
• Exceptional communication and people interaction skills.
• Service-oriented mindset with ability to support operators.
• Approachable, solutions-focused with good listening.
• Discretion handling confidential employee information.
• Ability to build trust with leaders and employees.
• Adaptability and sound judgment.
• Strong problem-solving skills.
• Collaborative with Operations and support teams.
• Proactive and dependable.
• Willingness to learn HR policies.

Responsibilities

• Provide operational and administrative support across employee lifecycle processes.
• Assist HRIS administration and payroll support.
• Ensure employment compliance and onboarding.
• Manage workforce data and employee services.
• Serve as central point of contact for employees, managers, and business partners.
• Maintain accurate employee records and regulatory compliance.
• Deliver exceptional customer service and efficient People Services.

Skills

Organizational skills

Time management

Communication skills

Customer service

Relationship building

Confidentiality

Attention to detail

Adaptability

Problem solving

Team collaboration

Proactive

HR knowledge

Job description

SPB Hospitality is seeking a People Services Specialist to provide operational and administrative support across the employee lifecycle, HRIS administration, payroll support, onboarding, and workforce data management.

You will serve as the central contact for employees, managers, and business partners, ensuring accurate records and compliance while delivering excellent service to keep our guests and teams thriving.