People Services Specialist

SPB Hospitality; Nashville (TN); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health benefits

PTO

401(k) with company match

Competitive compensation

Paid holidays

Job summary

SPB Hospitality is seeking a People Services Specialist to provide operational and administrative support across the employee lifecycle, HRIS administration, payroll support, onboarding, and workforce data management.

You will serve as the central contact for employees, managers, and business partners, ensuring accurate records and compliance while delivering excellent service to keep our guests and teams thriving.

Qualifications

• Strong organizational skills to manage multiple priorities and deadlines.
• Excellent time management in a fast-paced environment.
• Exceptional communication and people interaction skills.
• Service-oriented mindset with ability to support operators.
• Approachable, solutions-focused with good listening.
• Discretion handling confidential employee information.
• Ability to build trust with leaders and employees.
• Adaptability and sound judgment.
• Strong problem-solving skills.
• Collaborative with Operations and support teams.
• Proactive and dependable.
• Willingness to learn HR policies.

Responsibilities

• Provide operational and administrative support across employee lifecycle processes.
• Assist HRIS administration and payroll support.
• Ensure employment compliance and onboarding.
• Manage workforce data and employee services.
• Serve as central point of contact for employees, managers, and business partners.
• Maintain accurate employee records and regulatory compliance.
• Deliver exceptional customer service and efficient People Services.

Skills

Organizational skills

Time management

Communication skills

Customer service

Relationship building

Confidentiality

Attention to detail

Adaptability

Problem solving

Team collaboration

Proactive

HR knowledge

Job description

Come Grow With SPB Hospitality

At SPB Hospitality, we believe great hospitality starts with great people. We’re a team of passionate, hardworking individuals who come together to create memorable experiences for our guests – and a workplace where our people can thrive.

Whether you’re starting your career, looking for your next opportunity, or ready to take your leadership to the next level, SPB Hospitality offers opportunities to learn, grow, and make an impact. We value teamwork, recognize great performance, and believe in creating an environment where people feel supported, appreciated, and empowered to succeed.

Join a company where you can build relationships, develop your skills, grow your career, and be part of something bigger. At SPB Hospitality, your next opportunity starts with us.

Job Description

The People Services Specialist provides operational and administrative support across employee lifecycle processes, HRIS administration, payroll support, employment compliance, onboarding, workforce data management, and employee services. This role serves as a central point of contact for employees, managers, and business partners, ensuring accurate employee records, regulatory compliance, exceptional customer service, and efficient execution of People Services processes.

We believe in taking care of our people so they can take care of our guests.

• Comprehensive benefits (health, dental, vision)
• Paid time off
• 401(k) with company match after 90 days
• Competitive Compensation
• Paid Holidays

What We’re Looking For

• Strong organizational skills with the ability to manage multiple priorities, deadlines, and employee needs simultaneously.
• Excellent time management skills and the ability to prioritize tasks in a fast-paced, ever-changing environment.
• Exceptional communication and employee interaction skills, with a genuine passion for supporting and connecting with people.
• A service-oriented mindset with the ability to build strong relationships with our operators and provide timely, thoughtful HR support.
• Approachable and solutions-focused, with the ability to listen, understand concerns, and help find practical solutions.
• Strong attention to detail and a commitment to accuracy and confidentiality when handling employee information and HR processes.
• Ability to build trust and credibility with leaders and employees at all levels of the organization.
• Adaptability and sound judgment, with the ability to navigate competing priorities and respond effectively to changing business needs.
• Strong problem-solving skills and the confidence to address employee and operational questions with professionalism and discretion.
• Collaborative team player who enjoys partnering with Operations and other support teams to help our restaurants and people succeed.
• Proactive and dependable, taking ownership of responsibilities and following through from start to finish.
• HR knowledge and a willingness to learn, with the ability to apply company policies, procedures, and best practices consistently.

Equal Opportunity Employer