People Ops Generalist: Impactful HR & Onboarding

Insight Global; East Compton (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Insight Global is seeking a People Operations Generalist in California to serve as the primary contact for assigned departments, guiding policy interpretation and workplace expectations. You will support managers with coaching, performance documentation and employee development, while ensuring HR processes are efficient and compliant.

You will own recruitment workflows, onboarding, transitions and offboarding, partnering with department leaders to plan staffing needs and manage HR records in

Qualifications

• 3+ years of progressive HR or People Operations experience.
• Working knowledge of California employment laws and HR compliance practices.
• Experience supporting employee relations, recruitment, onboarding and performance management.
• Strong organizational skills, attention to detail and ability to manage competing priorities.
• Ability to independently manage routine employee and manager matters while exercising sound judgment on escalations.
• Excellent written and verbal communication skills.
• Experience with HRIS platforms, preferably Rippling.
• Strong interpersonal skills with the ability to build trust across departments.

Responsibilities

• Serve as the primary People Operations contact for assigned departments.
• Build trusted relationships with employees, managers and department leaders.
• Provide guidance on company policies, employee concerns, performance management and workplace expectations.
• Support managers with coaching, performance documentation, corrective actions and employee development.
• Identify and escalate issues to the Head of People.
• Manage the full cycle recruiting process for assigned departments in partnership with hiring managers.
• Coordinate job postings, candidate screening, interviews, offer preparation and hiring workflows.
• Partner with department leaders on staffing needs, job descriptions and workforce planning.
• Own onboarding coordination and ensure a seamless transition for new employees.
• Support employee transitions, internal promotions and offboarding processes.
• Manage day-to-day HR processes and employee lifecycle activities for assigned departments.
• Maintain accurate employee records, documentation and HRIS information in Rippling.
• Support administration of benefits, leave requests, PTO and employee inquiries in partnership with the People team.
• Ensure compliance with company policies and applicable employment laws.
• Assist with developing, updating and implementing HR policies, procedures and standard operating practices.
• Identify opportunities to improve workflows, consistency and overall operational efficiency.
• Support performance review cycles, goal setting and manager accountability.
• Partner with managers to strengthen communication, employee engagement and team effectiveness.
• Assist with employee recognition, culture initiatives and engagement surveys.
• Track employee feedback and recommend improvements to the employee experience.
• Support the implementation of People initiatives and organizational changes across assigned departments.
• Collaborate with the Head of People and fellow People Operations Generalist to ensure consistent policies and practices across all departments.
• Maintain clear communication regarding priorities, employee matters, recruiting activity and departmental needs.
• Support companywide People initiatives, reporting and continuous improvement projects.
• Take ownership of assigned responsibilities from initial planning through execution and follow through.

Job description

Insight Global is seeking a People Operations Generalist in California to serve as the primary contact for assigned departments, guiding policy interpretation and workplace expectations. You will support managers with coaching, performance documentation and employee development, while ensuring HR processes are efficient and compliant.

You will own recruitment workflows, onboarding, transitions and offboarding, partnering with department leaders to plan staffing needs and manage HR records in