People Ops Coordinator: Employee Experience & Onboarding

Workrise; Austin (TX); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Competitive Rewards

Comprehensive Coverage

Flexible Vacation

Wellness and Professional Development

Planning for the Future

And More: pet insurance to discounts

Job summary

RigUp is hiring a People Operations Coordinator to act as a key point of contact for employees and field workers, answering questions, troubleshooting issues, and guiding them through People processes.

You will support sensitive employee data, maintain accurate personnel records, and learn how HR areas collaborate in a fast-paced environment, with opportunities to expand into Talent Acquisition and broader HR paths.

Qualifications

• Bachelor’s degree or equivalent experience.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• 1–3 years of professional experience in HR, People Operations, recruiting coordination, employee support, or a related field is a plus.
• Resourceful, “figure it out” mindset with a willingness to take ownership from start to finish.

Responsibilities

• Serve as a first point of contact for employee and field worker questions, helping resolve issues or directing to the right People Team partner.
• Communicate with employees and field workers by phone and email to understand questions, gather information, and determine next steps.
• Process employee changes and maintain accurate records in Paylocity, including job, title, and compensation updates.
• Prepare employment documentation and maintain personnel files and other People Operations records.
• Support onboarding and offboarding activities, including background checks, pre-employment requirements, benefits enrollment, and new hire coordination.
• Help employees navigate benefits, qualifying life events, and leave of absence processes.
• Coordinate candidate communications, interview scheduling, offer processes, and other recruiting activities.

Education

Bachelor’s degree or equivalent experience

Job description

RigUp is hiring a People Operations Coordinator to act as a key point of contact for employees and field workers, answering questions, troubleshooting issues, and guiding them through People processes.

You will support sensitive employee data, maintain accurate personnel records, and learn how HR areas collaborate in a fast-paced environment, with opportunities to expand into Talent Acquisition and broader HR paths.