People Operations Manager — HR Programs & Coaching

FedEx; City of Syracuse (NY); On-site; USD 100,000 - 179,000; Full time

Job summary

FedEx is seeking an experienced HR professional to support the development, implementation and administration of HR programs and policies across the Upstate NY district. You will provide consulting to general management on employment, recruiting, employee relations, and HR initiatives, helping to align people strategies with business goals.

The role requires at least five years of related experience and a Bachelor's degree, with strong analytical and communication skills.

Qualifications

• Bachelor’s Degree/equivalent in Human Resources, Business, Communications, Liberal Arts, or related discipline required.
• Five (5) years related experience. A related advanced degree may offset experience requirement.
• Strong analytical, quantitative, and PC software skills required.
• Strong verbal and written communication skills, as well as strong interpersonal, coaching, consulting, and process and project management skills.
• Frequent travel may be required.

Responsibilities

• Management responsibilities include, but are not limited to hiring, terminations, coaching, skills development, recognition and rewards, performance management, and staff productivity.
• Plans, organizes, staffs, directs and controls the day-to-day operations of the department; develops and implements policies and programs as necessary.
• Conducts meetings with the appropriate personnel to address any HR issues or employee relations concerns; encourages feedback and develops action plan if needed.
• Consults and advises management on more complex issues including disciplinary action, performance improvement and reorganization that may result in personnel displacement or employee relations concerns, policy exceptions, and succession planning.
• Formulates all HR programs, policies, and procedures and determines the most effective methods of disseminating this information to the work force.
• Ensures compliance with all employment laws, regulations, and FedEx policies, procedures, and processes.
• Performs other duties as assigned.

Skills

Analytical skills

Communication skills

Interpersonal skills

Project management

Coaching

Education

Bachelor’s degree in HR or related

Tools

PC software

MS Office

Job description

FedEx is seeking an experienced HR professional to support the development, implementation and administration of HR programs and policies across the Upstate NY district. You will provide consulting to general management on employment, recruiting, employee relations, and HR initiatives, helping to align people strategies with business goals.

The role requires at least five years of related experience and a Bachelor's degree, with strong analytical and communication skills.